At KL BROTHER A&G (PUCHONG) SDN BHD, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

By using our website or placing an order, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information from you:

• Personal details: Name, email address, phone number, shipping address, billing address.
• Order details: Products purchased, payment method, transaction records.
• Communication records: Emails or messages exchanged for support or inquiries.
• Website usage data: IP address, browser type, and access logs for analytics purposes.

2. How We Use Your Information

The information we collect is used for:

• Processing and fulfilling your orders.
• Providing shipping and customer support services.
• Improving our website, services, and customer experience.
• Sending order confirmations, delivery updates, or important notifications.
• Handling product damage claims or delivery issues.

We do not sell, rent, or trade your personal information to third parties.

3. Disclosure to Third Parties

We may share your information only when necessary:

• With logistics and courier partners to deliver your order.
• With payment gateways for secure payment processing.
• If required by law, regulation, or legal process.

All third parties are required to maintain the confidentiality of your data.

4. Data Protection & Security

We take reasonable precautions to protect your personal data:

1. Secure hosting and SSL encryption on our website.
2. Access control to prevent unauthorized access.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Correct any inaccurate or outdated information.
• Request deletion of your data, subject to legal or transactional obligations.

To make any requests, please contact us at klbrotherpuchong@gmail.com.

6. Cookies

Our website may use cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings, but this may affect certain features of the website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
klbrotherpuchong@gmail.com